Need Help?

1. See Tool Bar with Various Links to Helpful Information

Click on the Tool Bar tabs that appear across the top half of this Web site, just under the title "Sears Canada Warranty Claim Site".

  • File a Claim Online: Find the claim form to submit a claim online.
  • FAQ: Find important information and answers to many frequently asked questions.
  • Documents: Find the legal documents.
  • Contact Us: Find the contact information for the Claims Administrator.
  • Privacy: See how personal information and claims are secure, and treated with utmost confidentiality.

2. Email Assistance

Send us an email at We regularly check this email inbox on weekdays during regular business hours.

3. Telephone Assistance

Call the Claims Administrator information line at 1-833-414-8041 to obtain more information.

4. Visit the FAQ Section

Access and read answers to frequently asked questions HERE.