Contact Us

If you have any questions, you may contact the Claims Administrator. Please ensure that you include your full name and Claim ID on all correspondence.

Sears Canada Warranty Claim Claims Administrator
Epiq Class Action Services Canada Inc.
Telephone: 1-833-414-8041
Email: info@searscanadawarrantyclaim.ca

Important Updates

September 28, 2021 update:

Please note that the compensation cheques for the approved claims have been sent via regular ground mail.

Please cash your cheque immediately. All cheques must be cashed no later than March 23, 2022 or they will expire.

We sincerely thank you for your patience.

A plan of compromise and arrangement (the "Plan") was approved by Sears Canada’s creditors on November 16, 2020 and by the Court on November 23, 2020. Customers holding valid warranties may now be entitled to compensation for any actual out-of-pocket costs that they have paid for the repair or service of their appliance or other Sears Canada product that would have otherwise been covered by the warranty (a "Warranty Claim").

Deadline to Submit a Claim

The deadline to submit a claim for a compensation for any out-of-pocket costs that you have paid for the repair or service of your appliance or other Sears Canada product that would have otherwise been covered by the Warranty Claim was June 12, 2021.